• All products are sold TAX-FREE.
• The consignee is responsible for paying any applicable taxes upon arrival in the destination country.
• The government levies taxes on goods, and DHL Express handles this tax process.
• Products are shipped from our warehouse in India.
• Order Processing Time: 2-3 business days.
• Delivery: Shipped via DHL Express, taking approximately 7-10 days.
• We provide complimentary shipping on orders above 250 USD. Except Bins for which we share 50% delivery charges and apply fixed 45$ each bin.
• We offer a 20% discount to our esteemed Trade Program Members. To become a trade member, please complete the form at Trade Program
• Some Delivery Area falls into the remote category; we'll let you know if surcharges are applicable.
• We do not offer returns or exchanges. For more details, please visit Refund Policy
• Payment must be completed in full before the order is processed.
• Accepted payment methods include credit/debit card : - American Express, Apple Pay, Dinners Club, Discover, Elo, Google Pay, JCB, Mastercard, Paypal, Shop pay,Vemio, Visa and Direct Bank Transfers.
• In case of payment discrepancies or failures, order processing will be on hold until resolved.
• Orders cannot be cancelled once processed and shipped; please visit Refund Policy
• The customer is responsible for providing accurate shipping and contact information.
• We cannot change the delivery address after dispatch.
• We reserve the right to update our pricing without prior notice.
• We don't provide warranties after one year of usage. 
• We don't accept backorders if we're out of stock.
• Please sign up for our newsletter to receive updates on upcoming sales, discounts, and offers. 

You can write us at customerhappiness@miandgei.com for any special requirements or order-related inquiries.